Nurse Navigators

The Nurse Navigators Fellowship was a 12-month program to help support front line nurses in removing errors and using evidence-based knowledge to redesign and improve care delivery. Funded by the Jewish Healthcare Foundation and the Robert Wood Johnson Foundation, the Fellowship hypothesized that guiding nurses to use data and measurement to improve patient outcomes would lead to more nursing autonomy, satisfaction, and employment retention. During the Fellowship, nurses saw the effect on patient outcomes from usage of evidence- and quality-based approaches for care redesign.

A key component of Fellowship instruction was PRHI's Perfecting Patient CareSM (PPC) methodology; a paradigm for perfecting systems associated with healthcare delivery, which holds that care and service processes are most effectively improved through “real-time” interventions that are designed, implemented, measured, and refined by frontline workers who are most familiar with patient and organizational needs. PPC increased the front line nurses' ability to remove obstacles to high quality care and function as change agents in healthcare quality and safety.

Participants tackled projects that reduced patient falls, lowered staff turnover and reduced hospital-acquired infections, among other accomplishments, including financial savings at a number of the host institutions.

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Kimberle A. Barker, RN, BSN
Grove City Medical Center

Lynda Nester, RN, BSN
Monongahela Valley Hospital

Laura Mainarich, RN, BSN, CPN
Children's Hospital of Pittsburgh of UPMC

Jacqueline M. O'Brien, RN, MSN
UPMC St. Margaret

Kathleen McPherson, RN, BSN
Alle-Kiski Medical Center

Christopher Saunders, RN, BSN
UPMC Presbyterian Shadyside Hospitals

Albert H. Minjock, RN, MSN, CCRN, FCCM
UPMC Shadyside Hospital

Maureen Saxon-Gioia, RN, BSN, CNRN
Allegheny General Hospital

Deneen Sobota, RN
Family Services of Western PA



BRANCHES: Nurse Navigators - Guides To Quality

All PRHI Publications