Transforming Care in Provider Practice Champions

At this juncture of national reform, it has becoming increasingly clear that the healthcare environment is changing. Though the details continue to unfold, consistent themes are emerging as essential elements to reform, with a particular emphasis on primary care: coordination of care; quality improvement; and health information technology (HIT). The Transforming Care in Provider Practice Champions initiative, a partnership between PRHI and Highmark, was designed to introduce primary care providers, practice managers, administrators and frontline staff to key concepts related to practice transformation, along with the tools and techniques to implement change.

The initiative offered training and coaching to support primary care providers involved in the CMS Electronic Health Records demonstration, for which PRHI was the community partner for southwestern Pennsylvania, to engage in the process of practice transformation via health information technology and quality improvement.  Supported by a team of coaches from PRHI and Medical Management Consultants from Highmark, providers in the CMS demonstration and the broader primary care community were provided with introductory training and on-site coaching support.  The training curriculum was comprised of eight modules, each focusing on a content area relevant to primary care transformation.


Module 1
EHR Purchasing &
Implementation Planning

(download presentation)

Module 2
An Introduction to Lean Healthcare


Module 3
Building a Transformational Team in
Primary Care

(download presentation)

Module 4
Optimizing the Use of Electronic
Health Records

(download presentation)

Module 5
Chronic Disease Management & Electronic Patient Registries

Module 6
Transforming Your Practice to a
Patient-Centered Medical Home

Module 7
Integrating Behavioral & Physical Health Services in Primary Care

Module 8
Primary Care Business Administration



EXECUTIVE SUMMARY: Transforming Primary Care Practices (2011)