What is Perfecting Patient Care℠?


Perfecting Patient CareSM (PPC) is PRHI’s flagship process improvement methodology based on Lean concepts and principles of the Toyota Production System. Formulated from Toyota's industrial engineering techniques that catapulted the company to the top of the auto industry, PPC transforms organizations into Lean healthcare industry leaders.

A powerful, proven education and training program, PPC equips acute and long-term-care facilities, and primary care practices with the tools and resources needed to eliminate errors, decrease inefficiency and waste and deliver more perfect patient care.

PPC empowers people at every level of the organization to constantly improve and redesign their work.

We teach PPC methods in a variety of formats — open or customized PPC University, Introduction to Lean Health Care, Kaizen events and on-site coaching, Tomorrow's HealthCare, and an array of customized workshops — giving you the flexibility to choose what best fits your organization’s needs.

To view the schedule and register for the next open PPC University, click here.