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Teachable Moments

Teachable Moments are brief videos that highlight breakthroughs happening at the front lines of health care. Learn how clinical champions have applied PRHI's Perfecting Patient Care℠ and other Lean methodologies to advance healthcare safety, quality, and efficiency. Across care settings, these champions have succeeded in reducing falls, infections, and readmissions, improving transitions of care and chronic disease management, and much more.

 

Reducing Observation Status Wait Times

Reducing Transplant Readmission with Good Discharge Planning
Play Clip		 Nurses, case managers, and PRHI's Perfecting Patient Care℠ methodology all played a role in reducing Excela Health's average observation length of stay.



Reducing Transplant Readmission with Good Discharge Planning

Reducing Transplant Readmission with Good Discharge Planning
Play Clip		 Learn how UPMC Montefiore and Montefiore Rehabilitation reduced their transplant patient readmission rate from 43% to under 6% with good discharge planning.



Bridging the Gap Between Inpatient and Outpatient Care

Bridging the Gap Between Inpatient and Outpatient Care
Play Clip		 UPMC Shadyside Hospital 3 East and UPMC Shadyside Family Health Center got together to develop a protocol to bridge the gap between inpatient and outpatient care.



Sustaining Excellence in Patient Flow in the Emergency Department

Teachable Moments: Sustaining Excellence in Patient Flow in the Emergency Department
Play Clip		 A team from St. Clair Hospital hardwired a number of processes in the Emergency Department and has sustained their improvements in patient flow going on three years now.



Sustain the Gain with COPD Readmission Reduction

Teachable Moments: Sustain the Gain with COPD Readmission Reduction
Play Clip		 A team from UPMC St. Margaret is continuing to refine their improvement process for reducing COPD readmissions.



CHF Readmissions Reduction

Teachable VAPHS
Play Clip		 The VA Pittsburgh Healthcare System had a high readmission rate for CHF patients so they instituted protocols which successfully reduced it.

 

Standardization of Anticoagulation Processes

Teachable SAP
Play Clip		 Learn how a team from St. Clair Hospital standardized the anticoagulation process.

 

An Organized Disaster - How Simulation and Practice Led to Safely Transporting 152 Acute and Critically-Ill Children Across an Urban Landscape

CHP_OD
Play Clip		 When it was time to move the entire hospital to a new facility, the staff at Children's Hospital of Pittsburgh of UPMC did so without incident.



Patient Quality Outreach for Chronic Disease Patients

PQOFCDP
Play Clip		 A team from UPMC Physician Services developed an efficient and cost-effective method to contact patients with chronic diseases.



Off of Mechanical Ventilation and Out of the ICU

BIBO
Play Clip		 A nurse driven project at UPMC Shadyside resulted in an expedited method to wean patients from a ventilator.



Venous Thromboembolism Prevention

VTE
Play Clip		 Learn how a team from UPMC's Presbyterian and Shadyside campuses implemented a Venous Thromboembolism (VTE) prevention program.



Zero Ventilator-Associated Pneumonia Infections


Play Clip		 With a goal of eliminating ventilator-associated pneumonia infections in the ICU, learn how a multidisciplinary team at Jefferson Regional Medical Center reached their goal and sustained it.



Reducing Risk with Inter-Hospital Transport


Play Clip		 A team from UPMC Presbyterian standardized the procedure for inter-hospital transport with their Ticket To Ride program.



Reducing Ventilator-Associated Pneumonia

VAP
Play Clip		 With standardization and a focus on head-of-bed elevation, learn how a team from Allegheny General Hospital reduced the incidence of ventilator-associated pneumonia.



Reducing Vesicant Drug Extravasations

Vesicant
Play Clip		 With the goal of reducing extravasations from IV vesicant drugs, learn how a team from Heritage Valley Health System tackled the problem.



EHR Implementation

EHR
Play Clip		 This Teachable Moment describes EHR implementation through the experiences of one local practice.



MRSA Prevention Program

MRSA
Play Clip		 With the goal of reducing the incidence of hospital-acquired MRSA, learn how a team from the VA Pittsburgh Healthcare System developed a process that was taken nationally.



Reducing 30-Day COPD Readmissions

COPD
Play Clip		 With the goal of reducing readmissions of patients with COPD, learn how a team from UPMC St. Margaret redesigned the way they delivered care.



Improving Patient Flow in the Emergency Department

Emergency
Play Clip		 With the goal of reducing door-to-room, door-to-physician times and patient elopements, learn how a team from St. Clair Hospital tackled these issues.



Door 2 Balloon Program

Balloon
Play Clip		 With the goal of reducing door-to-balloon times, learn how a team from Allegheny General Hospital took the process to just under 70 minutes.



Falls Reduction Program

Falls
Play Clip		 With the goal of providing a patient safe environment through a falls reduction program, learn how a team from UPMC Passavant tackled the issue.



Diabetes Care Delivery

Diabetes
Play Clip		 With the goal of implementing a comprehensive approach to outpatient diabetes care delivery, learn how a team from the VA Pittsburgh Healthcare System improved the process.



CLABs

CentralLine
Play Clip		 With the goal of reducing catheter-related bloodstream infections, learn how a team from Allegheny General Hospital in Pittsburgh tackled this problem.



Labor Induction

LaborInduction
Play Clip		 With the goal of reducing inappropriate inductions, learn how a team from Magee-Womens Hospital of UPMC in Pittsburgh improved this process.