Perfecting Patient CareSM (PPC) is our flagship Lean methodology for health care that underpins each PRHI or Jewish Healthcare Foundation (JHF) project. PPC plays a key role in a number of initiatives focused on seniors in the community, seniors in skilled nursing facilities, and the staff at those facilities.
Community Health Workers
Community Health Workers (CHWs), trusted community members who are skilled at navigating the health and social service systems, can play an especially large role in helping a growing senior population avoid preventable ED visits, hospital stays, and nursing home placements. JHF launched the CHW Champions Program in September 2016 to train and mobilize CHWs who can improve the health of and quality of life for local seniors.
Since its inception, the Jewish Healthcare Foundation (JHF) has been committed to improving the physical, mental, and social well-being of older adults. With the Baby Boomer generation redefining what it means to age well, JHF kicked off a multi-pronged Senior Connections initiative in 2016. Senior Connections aims to strengthen the umbrella of services and supports that the region’s older adults require to live safely and satisfyingly—including adequate housing with and without services, exercise and recreational opportunities, geriatric-friendly health care, nutrition, technology, and caregiver supports. Among the efforts underway: JHF is leading the region’s efforts to plan for Pennsylvania's transition to Community Health Choices for community-dwelling seniors. The first planning charrette on "Creating a Culture for Exercise and Recreation for Seniors" was held in August 2016 and resulted in a series of grants to regional players, including the Pittsburgh Parks Conservancy, Allegheny County Parks Foundation, and Venture Outdoors. Other partnerships have been established with the Allegheny County Medical Society and AARP, among others. The "Geriatric Friendly Practice" charrette, held in May 2017, will result in a framework of how to improve the health of older persons through a series of opportunities to improve the experience of providing for and receiving health care by seniors.
JHF is the lead educator on the Center for Medicare and Medicaid Innovation's RAVEN (Reduce Avoidable Hospitalizations using Evidence-based interventions for Nursing Facility Residents) grant in western Pennsylvania. Using PRHI's Perfecting Patient CareSM methodology, JHF staff are collaborating with 35 skilled nursing facilities to help them provide an even higher level of clinical care, communicate effectively internally and with residents, as well as collect and act on data.
Virtual Senior Academy
For seniors who find it difficult or impossible to get out and about to connect with friends and peers, a solution is virtual connection enabled by technology. This JHF component consists of a user-friendly interface to a service that delivers interactive classes that span a range of educational, recreational, cultural, and civic topics. All classes emphasize group interaction and discussions. There are typically forty each week to choose from and new ones are constantly being added.